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Shipping Policy


Shipping Policy


love2brew Shipping Commitments:
  • We commit to processing and shipping your order within 24 business (Mon-Fri.) hours of receipt if the inventory is in stock.
  • We commit to avoiding any additional fees on our shipping costs; what you are paying is what UPS/USPS/Fed-Ex is charging. At times our costs may be lower than what you may be able to find by estimating costs due to our shipping rates.
  • We commit to packaging your products with the upmost care and attention to detail to ensure their delivery in proper condition. In some occasions mishandling during shipping may damage products despite proper packaging; if this is the case please contact us directly.
  • We commit to making sure you receive proper communication regarding the shipment and tracking of your order.
  • We commit to contact you personally if for any reason we are unable to meeting any of our commitments in the timelines stated.
love2brew Free Shipping:
Free shipping is our little way of saying "thank you" for your business; we know we had to earn it and genuinelly appreciate it. Most items qualifiy for free shipping; make sure to look for the picture alongside certain items and once your total reaches over $75 the shipping is on us! Free shipping applies to the contential US only. (Sorry Alaska and Hawaii, we love you too but we'd lose our shirts shipping to you for free! Give us a call or an email, we'll be sure to throw some goods in for our non-contential US buddies!) We do ship to military addresses such as AE, AA, and AP however they are not covered under our free shipping policy.

Items that don't qualify for free shipping are often items that are mostly either too large/heavy and priced too low for us to not lose money on shipping for free. We love our customers; part of that love is building a sustainable and reliable business model that they may count on for years to come.

At times Free Shipping orders may be delayed in shipment due to inventory, shipping company holiday hours, etc. Any/all reasons for delay will be posted to your love2brew.com account. We reserve the right to negate the free shipping clause for orders at anytime. Orders subject to this will typically exceed a maximum shipping weight and distance requirement in order for free shipment to be feasible. In these rare cases customers will be contacted personally to resolve the issue. love2brew will never edit or charge customers for shipping fees without receiving prior approval. During this process orders may be delayed.

Shipping Yeast:

Shipping yeast is consider "at your own risk". In addition to proper packaging our yeast stays refrigerated until about 5 minutes before our shipments leave the door. With that in mind temperatures in the summer months can rise far above the healthy temperatures tolerated by yeast. By shipping yeast you acknowledge that yeast may lose viability and/or leak due to pressure during travel time and you accept that risk. If you are shipping yeast over the summer months we highly recommend paying a little extra for the 2-Day shipping as the ice packs can only stay cold for so long in the heat.
love2brew Shipping Times:
Once an item leaves our door via shipping through your selected shipper of choice shipment times tend to become out of our control. With that said we do everything in our power to ensure that your shipments arrive in a reasonable amount of time. Below are some explanations and estimates of the shipping services available.
  • In Store pick-up: A great option if you're close to proximity with one of our locations; no charges associated with in store pick-ups. Extra smiles given if you bring us a sample of your latest brew!
  • USPS Parcel/UPS Ground/FedEx Ground: In-stock orders ship within 1 business day; delivery in 1 to 4 business days depending on zone. Packages are delivered Tuesday-Saturday, between 9 AM and 8 PM.
  • UPS 2nd Day Air: In-stock orders ship within 1 business day, delivery in 2 business days. Packages are delivered Monday - Friday.
  • UPS Next Day Air: In-stock orders ship within 1 business day, delivery in 1 business day. Packages are delivered Monday-Friday. Order must be received by 12:00pm to ship same day.
  • Truck Delivery: Very large items such as fruit presses, crushers, etc., need to ship by truck, and ship at actual freight costs. Items requiring truck delivery are clearly noted in the product description. We will contact you with a quote before processing your order. Our shopping cart system does not accurately quote freight on truck delivery orders.
  • Note: Some items may not be able to ship overnight or 2nd Day Air due to size and weight restrictions; if this is the case we will reach out to you.

    All deliveries require a physical address. love2brew does not ship to PO Boxes; any orders entered with a PO Box will be delayed while we try and contact you for the correct information.

    All weights displayed while ordering are estimates of the "billing weight," not the actual weight of the shipment.

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